Operations Manager

Meet Missie, our Operations Manager. Missie has worked at Frontier since June 2009.

So, do you go by Missie or do you have any nicknames?

Missie is actually a nickname short for Melissa. When I first interviewed I remember them telling me, “We really like you, but we have to do something about your name!” At the time I think I was Melissa number 5! It is kind of funny though when a pet comes in named Missy… clients do tend to get a chuckle from that! Other than that, I have quite a few nicknames all of which have some version of my name in it “Missie B” “Missle” or “Misslini” are just a few.

In your words, what is your job at Frontier?

I am the Operations Manager here at Beaverton Pet Clinic Hospital. I work very hard to make sure that the day to day operations of the hospital keep running smoothly. I wear a lot of different hats throughout the day; and I am always looking for newer and better ways for our teams to assist clients, and for our hospital to improve. My favorite part is sneaking in some snuggle time with our awesome patients. I love seeing our clients and patients during the day, on my excursions throughout the hospital. I’m never too busy for a snuggle!

Why did you decide to work at Frontier?

I originally came to Frontier as a client. Like many of our new clients, I was new to the area and needed to find last minute boarding.

With previous Veterinary experience behind me, I was really picky and specific about the needs that I had for the care of my own pets. The care my dog received and the understanding of all of my crazy questions definitely cemented in my mind what a great establishment Frontier is.

It is really hard to find people that genuinely care so much about their jobs. I knew it was the place for me! As soon as I spotted an opening, I sent in my resume… and the rest is history!

Do you have any pets?

While there are some people can be considered crazy cat ladies… I can definitely fall under the category of “crazy rat dog lady!” I love terrier mixes and Chihuahua mixes, I just love their cute and spicy personalities! Torin, my oldest dog; is a 12-year-old Manchester Terrier Mix. He’s an old man now, so I continue to learn how to keep him comfortable in his older years. He has been the best dog I could ever have. We just adopted another Chihuahua named Carlos early in 2018. He is a 6lb bundle of joy that just wants to snuggle and have people around him. He is a gentle soul, and we couldn’t be happier that he joined our family.

And last but not least is our sassy 5 year old tuxedo cat Basil. He is more of a dog cat, and even fetches socks! He definitely keeps us on our toes! He is the perfect mix of energy and snuggles. Unless he’s here at Frontier, then he becomes a bit of a handful.

Tell us a little-known fact about you!

I’m originally from a small town in Colorado, and am obsessed with the Denver Broncos! All of my pets have their own Broncos gear, and Football Sunday is quite an event in our house! I am lucky enough that my husband lets me have my own “lady cave” with all of my Broncos signs and gear up on the walls year round.